priyanka@mepa2z.com |
Delhi
Learning and Development:
● Develop comprehensive training programs to enhance the skills and knowledge of hotel staff, including front desk personnel, housekeeping staff, and food and beverage service teams.
● Design and deliver engaging training sessions using a variety of methods, including presentations, role-playing, and hands-on activities.
● Continuously assess training needs and update programs to ensure they align with industry standards and best practices. Engaging Personality:
● Create a positive and motivating learning environment that encourages active participation and fosters a culture of continuous learning.
● Build rapport with staff members to establish trust and facilitate open communication during training sessions.
● Provide constructive feedback and coaching to support the professional development of team members.
Team Management:
● Supervise a team of trainers and training assistants, providing guidance and support to ensure the effective delivery of training programs.
● Coordinate training schedules and resources to optimise efficiency and minimise disruption to hotel operations.
● Monitor the performance of training staff and provide regular performance evaluations and coaching sessions.
Strategic Planning & Implementation:
● Collaborate with department heads and HR personnel to identify training needs and develop long-term training strategies that align with the hotel's business objectives.
● Evaluate the effectiveness of training programs through feedback mechanisms, performance metrics, and employee assessments.
● Make recommendations for improvements and adjustments to training initiatives based on feedback and evaluation results.
Qualifications:
● Bachelor's degree in Hospitality Management, Human Resources, or a related field.
● Proven experience in training and development, preferably in the hospitality industry.
● Strong interpersonal and communication skills, with the ability to engage and motivate diverse groups of individuals.
Experience | 2 - 5 Years |
Salary | Not Disclosed |
Industry | HR / Recruitment / Administration / IR / Training & Development / Operations |
Qualification | B.A, Bachelor of Hotel Management |
Key Skills | Employee Relations Strategy Manager Soft Skills Trainer Training Engineer Development Leader |
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